Appointments, waiting times, location, and unmet medical needs.
Healthcare is more than a hospital
Timely, effective care that people can access and afford. Define the health outcomes, population, and time horizon under consideration.
Connect prevention, primary care, specialist capacity, staffing, training, payment, referrals, and patient experience. Model waiting lists as an accumulation with separate arrival and service rates.
Consider trained staff, physical capacity, equipment, available time, patient access, budgets, and the need to maintain safe care while changes are introduced.